The operator flagged it three shifts in a row. Hear it on the first.
What a crew sees in one rotation is easy to lose by the next. Tessa checks in each shift and rotation, by phone, WhatsApp or SMS, and routes equipment issues and safety observations the same day.
She replies in seconds and drafts your first check-in from the conversation.
Free to start · Your team never pays, never signs up · Anyone can say SKIP
Then the rotation changed.
Picture a site on a two-weeks-on, two-weeks-off rotation. A haul truck operator mentions a brake issue at the end of a shift. It comes up again the next shift, and the one after that.
Then the rotation changes, and the new crew starts from zero.
How Tessa reaches operators, maintenance crews and camp staff
They’re in the pit, underground or in camp. Tessa reaches them off shift, on the phone or WhatsApp they already use.
On their channel
A phone call, WhatsApp, SMS, Slack or email: each person on the channel they actually use. About five minutes, with an SMS heads-up before the first call.
In their language
English, Spanish or French, person by person. Everyone answers in the language they think in, and you still read one report.
Nothing to install
No app, no account, no training, and they never pay. Anyone can say SKIP. One warm reminder, no re-dialing after voicemail, and quiet hours respected.
An end-of-shift check-in for your crews
Adapted from the Maintenance Crew Check-in template; every question is editable.
Setup is a conversation: text or call Tessa, tell her what you wish you knew every week, and she drafts the first check-in. You review it and launch it.
- 1Any safety concerns or near misses this shift?
- 2Is any equipment down or degraded?
- 3What should the next crew know before they start?
- 4Do you need any parts or materials ordered?
Equipment: brake issue on haul truck 12, raised on two shifts. Routed to maintenance the same day.
One report, and blockers routed the same day.
- One report: themes, blockers, sentiment and response rates.
- Each blocker becomes a tracked item, routed to whoever can fix it, the same day.
- Urgent issues escalate to a named person instead of waiting for the report.
- When someone asks what happened with what they raised, Tessa reads back its status.
- Aggregate-first: no individual scoring, ever.
What buyers ask before they start
Is this surveillance of my staff?
No. Tessa reports what the team is saying (themes, blockers and response rates), never a score on a person. Anyone can say SKIP, and she sends one warm reminder at most.
Can Tessa talk to crews in Spanish or French?
Yes. Each person gets English, Spanish or French, and you still read one report.
Our crews rotate and are off site half the time. Does that work?
Yes. You set the cadence (per shift, per rotation or weekly) and Tessa reaches each person on their own phone. Quiet hours are respected.
Does Tessa replace our safety reporting?
No. Your incident and safety procedures stay as they are. Tessa asks the questions you choose and makes sure what she hears reaches the right person.
How long does setup take?
One conversation. Text or call Tessa, tell her what you want to know, and she drafts the first check-in. A person on your side reviews it and launches it.
What does it cost?
Free to start, with 200 minutes a month. The leader’s Builder seat is $99 a month with 100 minutes of talk time included, then 15¢ a minute. Everyone Tessa talks to is free.
Start with one question to one team.
Tessa drafts your first check-in from one conversation, and a person on your side launches it. Free to start.
She replies in seconds and drafts your first check-in from the conversation.