Your people are in the field. Their updates shouldn’t stay there.
Technicians, field crews and reps on the road know what’s blocking the job or the deal. Tessa calls or WhatsApps each of them and sends you one report, with blockers routed the same day.
She replies in seconds and drafts your first check-in from the conversation.
Free to start · Your team never pays, never signs up · Anyone can say SKIP
Friday, pieced together from texts.
Picture a field service company with 40 technicians across three regions. One is waiting on a part, one has a customer asking for a quote, one is stuck on a permit.
Each of them told someone, eventually. The ops lead pieces it together from texts on Friday.
How Tessa reaches technicians, field crews and reps
They’re between sites and on the road. Tessa reaches them on the phone, WhatsApp or SMS, in about five minutes.
On their channel
A phone call, WhatsApp, SMS, Slack or email: each person on the channel they actually use. About five minutes, with an SMS heads-up before the first call.
In their language
English, Spanish or French, person by person. Everyone answers in the language they think in, and you still read one report.
Nothing to install
No app, no account, no training, and they never pay. Anyone can say SKIP. One warm reminder, no re-dialing after voicemail, and quiet hours respected.
A weekly check-in for field teams
Adapted from the Maintenance Crew Check-in and Weekly Sales Check-in templates; every question is editable.
Setup is a conversation: text or call Tessa, tell her what you wish you knew every week, and she drafts the first check-in. You review it and launch it.
- 1Any safety concerns from your last job?
- 2Do you need any parts or materials ordered?
- 3What’s the most promising deal in your pipeline right now?
- 4What’s blocking you, and what would help?
Blockers: three jobs waiting on parts, one on a permit. Routed to purchasing and the regional lead.
One report, and blockers routed the same day.
- One report: themes, blockers, sentiment and response rates.
- Each blocker becomes a tracked item, routed to whoever can fix it, the same day.
- Urgent issues escalate to a named person instead of waiting for the report.
- When someone asks what happened with what they raised, Tessa reads back its status.
- Aggregate-first: no individual scoring, ever.
What buyers ask before they start
Is this a way to track my technicians?
No. Tessa holds a short conversation and reports themes and blockers for the team. She doesn’t track location or score individuals, and anyone can say SKIP.
Can Tessa reach reps and technicians in Spanish or French?
Yes. Each person gets English, Spanish or French, and you still read one report.
Can urgent issues reach someone right away?
Yes. When something is urgent, Tessa escalates it to a named person the same day instead of waiting for the report.
Our people are rarely at a computer. Can Tessa reach them?
Yes. Tessa reaches people by phone call, WhatsApp or SMS. They need no email, app or account, and they never pay.
How long does setup take?
One conversation. Text or call Tessa, tell her what you want to know, and she drafts the first check-in. A person on your side reviews it and launches it.
What does it cost?
Free to start, with 200 minutes a month. The leader’s Builder seat is $99 a month with 100 minutes of talk time included, then 15¢ a minute. Everyone Tessa talks to is free.
Start with one question to one team.
Tessa drafts your first check-in from one conversation, and a person on your side launches it. Free to start.
She replies in seconds and drafts your first check-in from the conversation.